www.emmaelizabethdesigns.co.uk (the “Site”) is owned and run by Emma Elizabeth Designs Ltd ("we", "us", "our"). Your privacy is taken very seriously and steps are taken to ensure your privacy is protected at all times. This Policy explains what information is collected from the Site and why, and what we do with this information.

 

The type of personal information we collect

We currently collect and process the following personal information:

• Title, Name, Delivery & Billing Address, Phone Number, E-mail Address (Collectively ‘Your Personal Data’).

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• A personalised service on the Site to ensure future transactions are easy and that content and offers are relevant to you.

• To alert you to any issues, product or service changes.

• For marketing purposes such as competitions and promotions.

• We do not share this personal information with anyone else.

 

Under the UK General Data Protection Regulation ('UK GDPR'), the lawful bases we rely on for processing this information is ‘your consent’. You are able to remove your consent at any time. You can do this by contacting support@emmaelizabethdesigns.co.uk.

 

How we store your personal information

Your information is securely stored on our website partners servers. We will keep this data indefinitely but do conduct periodic reviews to ensure we are not storing any data we do not need.

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Cookies and other non-personal information

We employ the use of cookies. Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your selections on the website. Cookies are used by the Site to enable the functionality of certain areas to make it easier for people visiting. Some of our affiliate/advertising partners may also use cookies.

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General non-personal information (internet browser used, number of visits, average time spent on site, pages viewed) is also recorded automatically by our website partner. This information is used to improve the design of our Site.

 

Security policy

To process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Emma Elizabeth Designs Ltd employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data during a transaction.

 

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

If you would like to view what personal information we have stored for you, please contact us at support@emmaelizabethdesigns.co.uk. An administration fee of £10 will be payable to Emma Elizabeth Designs Ltd. We will provide this information within 40 calendar days of receipt of the information request. If you find any inaccuracies, we will delete or correct it promptly.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at support@emmaelizabethdesigns.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk